All our watches are tested thoroughly for the highest standards, if there is a fault with the watch you have purchased, be sure not to worry as all our watches come with a full 12 months warranty for your own reassurance and peace of mind. All of our watches are covered by our 72 hours return policy, you are guaranteed a full refund within exactly the same condition in which it was originally sold in order for us to accept the return

The watch movement is also covered under our 12 month warranty. This warranty does not apply to the damage done by inappropriate use or mistreatment of your watch. The warranty does not extent to the bracelets, cases or watch glasses or does it cover any damage done to the case and the movement by water or moisture entering the water because of handling error. Our watches will only be accepted for return if they are not as stated or they have fault in some way. Please note that the cost of the return postage is not the responsibility of the retailer.

All of our watches are insured during transfer when they are sent to you. It remains your responsibility to arrange suitable cover under your own insurance for the said item if you wish to return it at all times. All watches remain the property of Sydney Watch Exchange Ltd. until paid for in full. All orders are accepted on the basis that the payment is made in full prior to delivery. The retailer reserves the right to amend listed prices and specifications without notice and at any time withdraw any of the items without prior notice having been given to the customer.

Our mission statement : With over 20 years’ experience, our aim to provide highest quality watches, services to you and not only to sell you a watch but to create a long-Lasting relationship. We looking forward to doing business with you.